Player Protection

Responsible Gaming
at 365gam — Your Safety First

At 365gam, we believe gaming should always be fun, controlled, and within your means. Our responsible gaming framework gives every Pakistani player the tools, knowledge, and support they need to keep their experience enjoyable — never harmful.

21+ This platform is strictly for adults aged 21 and above. Age verification is mandatory.
Self-exclusion tools available
24/7 support access
Internationally licensed platform
Play Safe
Deposit Limits
Self-Exclusion
21+ Only

How 365gam Protects Its Players

From Karachi to Lahore, Islamabad to Faisalabad — every 365gam player deserves a safe, fair, and fully transparent gaming environment. These are the six pillars of our responsible gaming programme.

Strict 21+ Age Policy

365gam enforces a hard minimum age of 21 years across all registration flows. Documentary identity verification is required for every account before any withdrawal can be processed. No exceptions are made.

Deposit Limit Controls

Set daily, weekly, or monthly PKR deposit caps directly from your account dashboard. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period.

Session Time Limits

365gam lets you pre-set maximum session durations so the platform automatically logs you out when your chosen time is up. Regular on-screen reminders keep you aware of how long you have been playing.

Self-Exclusion Programme

If you feel your gaming is becoming a problem, 365gam's self-exclusion tool allows you to block your account for a period of 30 days, 90 days, 6 months, 1 year, or permanently. Exclusions are enforced immediately upon request.

Reality Checks

Periodic in-session pop-up notifications display your total time played and net wagering result for the session. These reality checks help you stay grounded and make conscious, informed decisions about continuing your session.

Dedicated Support

Our responsible gaming support team is available from 9:00 AM to 1:00 AM PKT, 7 days a week. All responsible gaming requests — exclusions, limit changes, cooling-off periods — are handled with full confidentiality.

365gam is Strictly 21+ Only

Protecting minors is a non-negotiable priority for 365gam. We have zero tolerance for underage access to any part of the platform.

21+

Mandatory Age Verification at 365gam

Every new account on 365gam must pass age verification before deposits or withdrawals are permitted. We accept CNIC (Computerised National Identity Card) as proof of age for Pakistani players. Players found to be under 21 will have their accounts permanently closed and all funds returned immediately. If you suspect a minor is using the 365gam platform, please contact our support team at [email protected] straight away.

Parental Controls: If you share a device with younger family members, we strongly recommend activating parental control software to prevent access to gaming sites. Tools like Net Nanny and Microsoft Family Safety are widely available and effective.
Why 21+? While Pakistan does not have a single unified gambling age law, 365gam operates as an internationally licensed gaming platform and applies a minimum age of 21 in line with best-practice responsible gaming standards for the markets we serve.
Verification Documents Accepted: Pakistani CNIC (original or scanned copy), valid Pakistani passport, or a government-issued driving licence. Documents must clearly show date of birth, full name, and photograph.
Underage Accounts: Any account found to belong to a person under 21 will be immediately suspended, all balances frozen, and the matter reported to the appropriate authorities as required under our international licensing obligations.

How to Self-Exclude on 365gam

Taking a break is always the right call when gaming stops being fun. 365gam's self-exclusion process is straightforward, fast, and completely confidential. Your request is processed within 24 hours — and in most cases, immediately.

Permanent Exclusion: If you choose a permanent self-exclusion, 365gam will not accept any requests to reopen your account for a minimum of 5 years. This is the strongest protection option we offer.
Cooling-Off Period: Not ready for full exclusion? A 24-hour, 48-hour, or 7-day cooling-off period temporarily locks your account while you take time to reassess your gaming habits.
01
Log In to Your 365gam Account

Access your account via the 365gam Login page using your registered username and password. All responsible gaming tools are accessible from your account settings panel once you are logged in.

02
Navigate to Responsible Gaming Settings

From your account dashboard, select "Responsible Gaming" from the main settings menu. This section houses all your limit controls, session settings, and self-exclusion options in one place.

03
Select Your Exclusion Period

Choose from: 30 days, 90 days, 6 months, 1 year, or Permanent exclusion. You will be shown a clear summary of what each option means before you confirm. Take your time with this decision.

04
Confirm and Receive Acknowledgement

Once confirmed, your account is locked immediately. You will receive an email acknowledgement at your registered address confirming the exclusion period, start date, and earliest possible return date (if applicable).

05
Alternatively — Contact Support Directly

If you cannot access your account, email us at [email protected] with your username and your requested exclusion period. Our team will process your request without delay, no login required.

Your Full Toolkit for Safer Play

365gam gives you granular control over every aspect of your gaming activity. These tools are available to every registered player — free of charge, no questions asked.

Deposit Limits

Set the maximum PKR amount you can deposit per day, per week, or per month. Limits take effect immediately when reduced; increases require a 7-day wait.

Session Time Limits

Define the maximum number of hours you can spend on the platform in a single session or within a 24-hour rolling window.

Loss Limits

Cap the maximum amount you are willing to lose in a given period. When the limit is reached, betting is suspended for the remainder of that period.

Cooling-Off Periods

Take a short mandatory break of 24 hours, 48 hours, or 7 days. Your account is temporarily suspended but not permanently closed during this window.

Activity History

Review your full deposit, withdrawal, and wagering history at any time from your account. Full transparency on every transaction and bet placed.

Self-Exclusion

Block yourself from the platform for 30 days up to permanently. The most powerful protection tool available — enforced without exception.

Warning Signs of Problem Gambling

Problem gambling can affect anyone — from casual players in Karachi to regular bettors in Lahore. Recognising the warning signs early is the most important step toward getting back in control.

If you recognise any of the signs on the right in your own behaviour — or in someone you know — please reach out to our support team or consult a qualified mental health professional. There is no shame in asking for help, and 365gam is fully committed to supporting you through the process.

Need Help Now? Contact our responsible gaming team directly at [email protected]. All communications are confidential and handled with care.
Chasing Losses Continuing to bet with the primary goal of winning back money you have already lost — often increasing bet sizes in the process. This cycle is one of the clearest early indicators of problematic gambling behaviour.
Spending Beyond Your Means Using money set aside for essential expenses — rent, groceries, utilities, or family obligations — to fund gaming activity. If gaming is competing with necessities, it has crossed a dangerous line.
Inability to Stop Finding it difficult or impossible to stop playing despite a strong intention to do so, or repeatedly failing to stick to personal gaming limits you set for yourself.
Hiding Your Gaming Activity Concealing the amount of time or money spent on gaming from family members, friends, or a partner — or feeling guilt or shame about your gaming habits.
Emotional Distress Tied to Gaming Experiencing significant mood swings, anxiety, irritability, or depression that are directly connected to gaming wins, losses, or the inability to access gaming platforms.
Borrowing to Fund Gaming Taking loans, borrowing money from family or friends, or using credit facilities specifically to fund gambling activity rather than from disposable entertainment budget.

Is Your Gaming Still Under Control?

Honestly reflect on the following questions. If you answer "yes" to two or more of them, we strongly encourage you to use one of the 365gam responsible gaming tools — or speak to a professional.

Have you ever spent more money on gaming than you originally intended to in a single session?
Have you ever returned to the platform the next day specifically to win back money you lost the day before?
Have you ever lied to a family member, friend, or colleague about how much time or money you spend gaming?
Has gaming ever caused you to neglect work, studies, family, or other responsibilities that matter to you?
Do you feel anxious, irritable, or restless when you are unable to access gaming platforms for an extended period?
Have you ever borrowed money, sold personal belongings, or gone without basic necessities in order to fund your gaming activity?
What to do next: If two or more of these questions resonate with you, please contact our support team at [email protected] to discuss self-exclusion or limit options. You can also use the self-exclusion tool directly from your 365gam account settings.

Gaming Should Always Be Enjoyable

365gam is built for players who want fair games, fast PKR payouts, and a platform that genuinely cares about their wellbeing. Use our tools, stay in control, and keep your gaming experience exactly what it should be — entertainment.

21+  Gambling can be addictive. Play responsibly. 365gam is an internationally licensed gaming platform.