At 365gam, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains in clear terms what personal data we collect from Pakistani players, how we use it, who we may share it with, and the rights you hold over your own information. We encourage you to read this document carefully alongside our Terms & Conditions.
365gam applies industry-standard security practices and transparent data handling to protect every registered player in Pakistan.
All personal data stored on 365gam servers is protected using AES-256 encryption at rest. Passwords are stored as salted cryptographic hashes — never in plain text.
365gam collects only the data strictly necessary to operate your account, process transactions, and comply with applicable regulations. We do not harvest unnecessary personal information.
You have the right to access, correct, and request deletion of your personal data at any time. 365gam will respond to verified data requests within 30 calendar days.
365gam does not sell, rent, or auction your personal data to third-party advertisers or data brokers. Your information stays within the 365gam ecosystem and its vetted service partners.
All data transmitted between your device and the 365gam platform uses TLS 1.2 or higher. Connections over unencrypted HTTP are automatically redirected to HTTPS.
In the unlikely event of a data security incident affecting your personal information, 365gam will notify affected users promptly and take immediate remediation steps.
365gam ("the Company," "we," "us," "our") operates the online gaming platform accessible at 365gam.app. We provide sports betting, live casino, slot games, and instant game products to registered players, with a primary focus on serving the Pakistani market. Our platform is available in English and all transactions are processed in Pakistani Rupees (PKR) or USDT where applicable.
This Privacy Policy applies to all personal data processed by 365gam in connection with your registration, use of, and interaction with the platform — including data collected through the website, customer support channels, and payment processing activities. The Company acts as the data controller for all personal information collected directly from you.
For the purposes of this Privacy Policy, "personal data" means any information that can identify you directly or indirectly as a natural person — including your name, contact details, financial information, device identifiers, and behavioural data generated by your use of the 365gam platform.
When you register an account, make a deposit, contact support, or otherwise interact with 365gam, we collect the following categories of personal data that you voluntarily provide:
When you visit or use the 365gam platform, we automatically collect certain technical and behavioural data:
| Data Category | Examples | Purpose |
|---|---|---|
| Device & Technical Data | IP address, device type, operating system, browser type and version | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Platform improvement, responsible gaming monitoring |
| Location Data | Country and city-level geolocation derived from IP address | Jurisdictional compliance, fraud detection |
| Cookie & Tracking Data | Session cookies, preference cookies, analytics identifiers | Session management, user experience, analytics |
365gam may receive personal data about you from third-party sources in limited circumstances, including from payment processors (to confirm transaction status), identity verification services (to validate documents you submit), and fraud prevention partners (to flag suspicious activity patterns associated with your account or payment method).
365gam processes your personal data only for defined, legitimate purposes. The following table summarises the primary ways in which we use the data we collect:
365gam processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
365gam works with a limited number of carefully selected third-party service providers who process personal data on our behalf and under our instruction. These include payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT network providers), identity verification services, cloud infrastructure providers, and customer support technology platforms. All such providers are bound by data processing agreements that restrict how they may use your data.
365gam may disclose personal data to regulatory bodies, licensing authorities, or law enforcement agencies where required by applicable law, where necessary to protect the rights or safety of other users or the public, or in connection with the investigation of fraud, money laundering, or other unlawful activity. Such disclosures are made only to the extent strictly necessary and always in accordance with applicable data protection law.
365gam does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your data is not a product at 365gam.
Cookies are small text files placed on your device by a website when you visit it. 365gam uses cookies and similar technologies (such as web beacons and local storage) to operate the platform, remember your preferences, maintain your session, and gather analytics data to improve the user experience.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the 365gam platform, including your ability to stay logged in or access certain features. For detailed instructions on managing cookies, refer to your browser's help documentation.
365gam retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention principles apply:
When personal data is no longer required and the applicable retention period has expired, 365gam will securely delete or anonymise the data in accordance with our internal data destruction procedures.
365gam operates as an internationally licensed gaming platform. As a result, some of your personal data may be processed by service providers or infrastructure partners located outside Pakistan. Where such international transfers occur, 365gam ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that impose obligations equivalent to applicable data protection standards on all recipients.
By creating a 365gam account and using the platform, you acknowledge that your personal data may be processed in countries outside your country of residence. 365gam will not transfer your data internationally to countries or organisations that cannot provide an adequate level of data protection.
As a registered user of 365gam, you hold the following rights in respect of your personal data. To exercise any of these rights, submit a written request to [email protected] with your account username and a description of your request:
365gam will acknowledge data rights requests within 5 business days and will provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case you will be notified. Verification of your identity will be required before any data rights request is actioned.
The 365gam platform is strictly intended for adults aged 21 years or older. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Registration on the platform requires confirmation of age eligibility, and 365gam may request documentary proof of age at any point during the account lifecycle.
If 365gam becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 365gam platform, please contact us immediately at [email protected].
365gam implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:
While 365gam takes all reasonable and commercially practicable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account safe — please use a strong, unique password for your 365gam account and do not share your credentials with anyone.
The 365gam platform may, from time to time, contain references or links to third-party content in an informational context. Please note that 365gam has no control over the privacy practices or data handling of any third-party website or service, and this Privacy Policy does not extend to any such external platforms.
We encourage you to read the privacy policy of any third-party service you interact with independently of the 365gam platform. 365gam accepts no liability for the data practices of third-party services.
365gam reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or via a prominent notice on the platform at least 7 days before the changes take effect.
The effective date of the current version is always displayed at the top of this document. Your continued use of the 365gam platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 365gam handles your personal data, you are welcome to contact our Data Support team through the following channel:
When submitting a privacy-related request or complaint, please include your registered account username, a detailed description of your concern, and the specific data or processing activity in question. Providing full details from the outset will allow us to resolve your matter as efficiently as possible.
If you are not satisfied with 365gam's response to your complaint, you may escalate the matter to the relevant data protection authority in your jurisdiction, or to the dispute resolution mechanism specified under 365gam's international gaming licence.
Your data is protected, your transactions are encrypted, and your privacy is respected — every session, every day. Join thousands of Pakistani players who trust 365gam for a safe, fair, and entertaining gaming experience.
21+ Gambling can be addictive. Play responsibly. 365gam is an internationally licensed gaming platform.